- Listings shouldn't leave out information an average buyer or tenant needs to make a decision.
- National Trading Standards grouped this into Parts A, B and C in 2022–23; that guidance was withdrawn in 2025.
- Since 6 April 2025 the Digital Markets, Competition and Consumers Act 2024 (DMCC Act) sets the rules, enforced by the Competition and Markets Authority (CMA).
- The government has said it will publish new, non-statutory material information guidance for the property sector.
Parts A, B and C
National Trading Standards' estate and letting agency team published a framework in stages. Part A (announced February 2022) covered the basics for every listing. Parts B and C followed in November 2023 (National Trading Standards):
| Part | What it covered |
|---|---|
| A | Council Tax band or rate, the price or rent, and tenure (for sales) |
| B | Information for all properties, such as the type of property, building materials, number of rooms, utilities and parking |
| C | Information that only matters if the property is affected, such as flood risk or restrictive covenants |
What changed in 2025
When Part 4, Chapter 1 of the Digital Markets, Competition and Consumers Act 2024 came into force on 6 April 2025, it replaced the Consumer Protection from Unfair Trading Regulations 2008. The trading standards guidance built on the old regulations was withdrawn. The duty not to leave out material information continues under the DMCC Act, and the CMA has published general guidance on unfair commercial practices (CMA guidance).
The government consulted on material information in property listings from 6 October to 29 December 2025 and published its response on 19 June 2026, alongside wider plans for home buying and selling reform (GOV.UK). It has said it will publish non-statutory guidance for the sector.
How it works on Property Supermarket
Every listing has a material information panel near the top of the page showing the price or rent, Council Tax band, tenure, lease length and charges (for leasehold homes), EPC rating, property type, floor area, parking and outside space. Where the advertiser hasn't supplied something, we show Ask agent rather than leaving it blank.
Each listing also links to official look-ups — the EPC register, Council Tax band checker, flood risk maps and more — so you can check things for yourself.
If you're a buyer or tenant
- Treat 'Ask agent' as a prompt: ask before you view.
- Confirm everything with your conveyancer (or, for renters, in the tenancy paperwork) before you commit.
- If an estate agent won't answer basic questions, you can complain to them and then to their redress scheme.
If you're listing a property
Give buyers and tenants the key facts upfront. Our list your property page explains how to advertise with us.